Frequently Asked Questions
Ensuring your equipment operates smoothly and reliably is crucial to your success. That’s why our screening solutions are supported by comprehensive FAQs and top-notch customer service, helping you get the most out of your Orbit Screens equipment.
Orbit Screens offers a versatile range of portable screening equipment designed for various industries. Our models vary in size and are engineered for primary applications including soil, compost, rock, and sand screening. Each model is built with efficiency and durability in mind to meet your specific project needs.
Our screening equipment operates on a unique orbital action, ensuring precise and efficient separation of materials. This innovative technology minimizes blockages and allows for a more thorough screening process, setting our equipment apart from traditional systems.
Our screeners are capable of processing a wide array of materials, from soil and compost to rock and sand. Designed for versatility, they can adapt to the diverse needs of construction, landscaping, recycling, agriculture, excavation, and waste management projects.
We offer a variety of mesh sizes to suit different screening needs, with customization options available to tailor the equipment to your specific applications. Whether you need fine screening for compost or larger sizes for rock, we can configure the screener to match.
To purchase our screening equipment, you can contact our sales team directly, visit our website for online inquiries, or simply call us for a demo. We're here to guide you through the selection process to ensure you find the perfect match for your needs.
Yes, we provide financing solutions and payment plans to support your purchase. We have established relationships with reputable banks to offer financing flexibility.
The lead time for delivery can vary based on the model and customization requirements. Typically, orders are fulfilled within eight weeks, but we'll provide a specific timeframe upon order confirmation.
Orbit Screens offers international shipping, with capabilities to serve customers worldwide. Additional costs and shipping restrictions may apply depending on the destination country.
Our equipment comes with a comprehensive warranty covering manufacturing defects. The warranty period and claim process details are provided with your purchase, ensuring peace of mind.
Spare parts and accessories can be ordered directly through our sales team. We maintain a stock of common parts for quick dispatch to minimize your downtime.
We occasionally offer used or trade-in equipment, subject to availability. Please contact us for current listings and conditions of equipment.
For troubleshooting or technical support, please refer to the user manual's troubleshooting section or contact our technical support team directly. We're ready to assist with any operational issues you may encounter.
We recommend a regular maintenance schedule, detailed in the user manual, to ensure optimal performance and longevity of your screener. Regular checks and maintenance can significantly extend the life of your equipment.
Yes, our screeners are designed with sustainability in mind. Efficient screening reduces waste and supports recycling efforts, contributing to a more environmentally friendly operation.
Our screeners come equipped with essential safety features, including emergency stop mechanisms and protective guards. Adhering to the highest safety standards, we ensure safe operation for all users.
Customization options are available for most of our screening equipment. Contact us to discuss your specific requirements, and our engineering team will work with you to tailor a solution that fits your needs.